Frequently asked questions
How much is a point worth?
One point is always one cent. 2,500 points spend like $25.00, and the rate can't be changed.
What happens if a participant doesn't have enough points?
Their points come off the products first, then shipping, and they pay the rest by card in the same checkout. Points are only taken once the payment goes through.
How do people join a points store?
You invite them by email or CSV, give them a code to redeem, or turn on the domain allowlist so anyone with a matching email domain can join.
Can I show prices in points only?
Yes. Each store can show points and currency in rotation, points only, or currency only.
Can I change a participant's balance by hand?
Yes. Adjust one participant's balance, or select several and use bulk adjust balance. Every change is recorded in their point history with who made it.
Can a points store also offer pay later?
No. A store with a point program can't turn on pay later, because a points checkout still goes through card payment.
Related features
- Online storesLaunch branded stores for teams, schools, and companies that take orders and payments for you.
- Coupons and discountsCreate discount codes and automatic discounts for any store or promotion.
- Product bundlesSell packages of products together at one price, like a uniform kit or a welcome pack.
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