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Order management for print shops that sell through stores and quotes

No more piecing the week together from store exports and quote emails. You always know what to make, buy and ship next.

The Itemstores Orders page: incomplete, completed, total and revenue cards over a list of store orders, each with its source and its fulfillment, packing slip and delivery status

Paid is not the same as shipped. A paid order can still be on the press. A shipped one can still be waiting on a check.

Payment

We keep the payment status current through refunds and disputes. Nobody marks an order paid by hand.

Fulfillment

Tell a customer where their order is without chasing anyone down.

A Youngstown Ink work order: 54 items from 20 orders, with each item's artwork, placement and decoration, the fulfillment status, and each artwork's Ready or Not ready status

Delivery

Once you buy a label, we follow the carrier's tracking so you don't have to.

No order slips through

Every order keeps moving, even when plans change.

  • Blanks, bought right on time

    We keep a running list of the blanks your orders still need. Buy them in one go when you're ready to print.

  • Room for second thoughts

    A changed mind after checkout doesn't cost you the order. Itemstores lets you swap a size, add an item or ship what's ready ahead of the rest.

  • Store orders

    Every store's orders go into production together. Nobody merges store exports in a spreadsheet.

  • Quote orders

    A paid quote goes straight into production with your store orders. Nobody retypes the line items.

  • Pay-later orders

    Start the work before a company pays. We keep the bill tied to the order. Collecting takes no digging.

Frequently asked questions

Can I see orders from all my stores in one place?

Yes. Store orders, quote orders and pay-later store orders all land in one orders list, with a source column showing the store or quote each came from. Filter by store to narrow it down.

Does Itemstores import orders from Shopify or Amazon?

No. The orders list holds orders placed in your Itemstores stores and quotes converted to orders. There are no marketplace or Shopify channels.

Can I change the items on an order after it's placed?

Yes, until that part of the order ships. Swapping sizes and colors, or adding and removing lines, leaves the payment as it was. A group already sent to Fulfill Engine can't be edited.

Can I ship part of an order now and the rest later?

Yes. Splitting fulfillment moves items into their own group with its own fulfillment and delivery status, label and tracking. Recombining them puts everything back together.

How do I know which orders need blanks ordered?

A saved filter lists orders with items that aren't in stock or covered by an open purchase order, marked with a red edge. Each line on the order shows whether it's in stock, awaiting its PO number, or needs purchasing.

Can I update a lot of orders at once?

Yes. Select orders to set their fulfillment or delivery status, print packing slips, buy shipping labels, or start a purchase order or work order from them.

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